Shipping policy

Thank you for choosing Grey Peony Boutique for your floral needs. We are dedicated to ensuring that your order is processed and shipped efficiently. Please take a moment to review our shipping policies:

Processing Time:

• Singular Flowers: Orders for singular flowers will be processed and shipped within 1-3 business days from the date of purchase.

• Handmade Items Including Bouquets: Orders for handmade items, including bouquets, require a processing time of 3-5 business days. Each item is carefully crafted to meet our high standards of quality.

Shipping Methods:

• We offer standard shipping for all orders.
• Expedited shipping options may be available during checkout for an additional fee.

Shipping Duration:

• Once your order has been shipped, the delivery time will depend on the shipping method selected during checkout.
• Standard shipping typically takes 3-5 business days.

Tracking Information:

• Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Shipping Address:

• Please ensure that your shipping address is accurate during checkout. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.

Shipping Delays:

• While we strive to meet our processing and shipping timelines, unforeseen circumstances such as weather, holidays, or other factors may cause delays. We appreciate your understanding in such situations.

Order Changes:

• If you need to make changes to your order or shipping information after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request.

If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer service team by messaging on the website or email us greypeonyboutique@gmail.com

Thank you for choosing Grey Peony Boutique. We appreciate your trust in our handmade creations.