Refund policy

Return Policy Overview:

1. Condition of Items: Please ensure that the items are unused and in their original packaging.

2. Damaged Items: If your items arrive damaged, kindly notify us within 5 days of receiving your order and provide clear photos of the damaged items and packaging.

3. Return Window: To be eligible for a refund, initiate the return process within 30 days of the original purchase date.

Return Costs: Customers are responsible for the return shipping costs. To facilitate the process, please message us, and we will email you a return label. The return cost will be deducted from the final refund settlement.